What data do we collect?
When an order is placed via our Facebook page, twitter or website we ask for the following information in order to process your items and dispatch them to you:
Full Name, Address, Email Address, Telephone Number if required
Why do we collect this data?
We require your Full Name & Address so that we can send your parcel to the correct place of residence once it has been completed. We require your email address to send you an invoice via Paypal if you are ordering via facebook or twitter or to keep you updated on the status of your order if you are ordering via our website.
Do we share this data?
Your data is not shared with or sold to any outside individuals or third parties.
We share your Full Name & Delivery Address with the delivery company, this is so your parcel can be delivered safely to you. Dispatching company used is Royal Mail with handwritten labels.
Using Your Data for Marketing Purposes
Simply Grace Online does not currently send out marketing emails, however we do sometimes send messages to our facebook customers to inform them of an offer or giveaway we currently have on. We only however send messages of offers or giveaways to customers from whom we have had consent to send these messages to. You can also opt out at any time by simply messaging us to say you would no longer like to receive these messages from us.
How do we keep your data secure?
All the data we collect is stored digitally. It is only accessed by staff of Simply Grace Online and requires passwords in order to access it.
We do not print any documents with your information on.
Requesting a copy of your data we hold
You can request a copy of all data we currently hold online for you. We are legally required to provide this to you free of charge and within a month of the original request.
Requesting we delete all your data we hold
If you want us to delete all information we have on file we are legally required to do so should you request it.
How long do we keep your data?
We retain your personal information only for as long as is necessary to provide you with our services.
However, we may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. We generally keep your data for the following time period : 5 years.
We reserve the right to modify this policy at any time, so please review it frequently. Changes and clarifications will tak eeffect immediately upon their posting on the website. If we mnake material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
How to contact us:
For purposes of EU data protection law, We Simply Grace Online the data controller of your information. If you have any questions or concerns, you may contact us at:
or message us via our facebook page.
Simply Grace Online